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Optical Center
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  • 51 318 voters

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Opticien LAVAL - SAINT-MARTIN - Optical Center

I ordered two pairs of glasses one progressive and ...

I ordered two pairs of glasses one progressive and the second for computer and reading.
Mr Bashir took care of me chosing the frames and the lenses. Very good experience with clear recommendations.

By Sebouh 13 hours ago
Date d'expérience le 14/11/2025
Bonjour, merci infiniment pour votre retour positif ! Nous sommes ravis d'apprendre que votre expérience avec le choix des montures et des verres a été agréable et que les recommandations ont répondu à vos attentes. Votre satisfaction est essentielle, et nous avons hâte de vous accueillir à nouveau pour vos futurs besoins en optique.
By Optical Center Optical Center 13 hours ago
Optician STAINES Optical Center

Amazing service!!!

As a very fussy customer, they have been exceptionally patient with me and provided amazing customer service / care. With a wide range of branded frames I had selected not one but TWO frames with the help of their assistant ( can’t remember name sorry!) i am beyond grateful for all their help thank you thank you!!

By Shanisha 3 weeks ago
Date d'expérience le 10/10/2025
Optical Center MONTRÉAL - LAURIER

Satisfaction garantie, café en prime...

D'abord, je peux dire que j'ai reçu un service personnalisé, chaleureux et très professionnel. Ils ne sont pas là que pour nous vendre des lunettes, ils sont là pour que nous soyons satisfaits de nos choix. D'une grande gentillesse, ils m'ont aidé dans mes choix en plus de remplacer gratuitement les vieilles plaquettes du pont d'une paire de lunettes achetées ailleurs. Tout le personnel est avenant, leurs prix sont excellents et leurs choix de montures sont des plus jolis et variés. Je me suis procuré de Orlinski, je vous les recommande!!!

By Yvon 1 month ago
Date d'expérience le 07/10/2025
Optical Center LONDON - GREENWICH

I am incredibly grateful to the team at Optical Center ...

I am incredibly grateful to the team at Optical Center for their outstanding service and genuine care for my well-being.

I had been wearing glasses with the same lens power for over a decade, even though my eyes have a slight prescription difference (+1.5 / +1.25). When I ordered new glasses with the correct, different powers, I experienced significant discomfort and was unable to adapt to them.

Instead of simply turning me away, the team went above and beyond. They listened patiently to my concerns, conducted a thorough optometric test, and I even had a consultation with their ophthalmologist to discuss the issue in detail. Understanding my unique situation and long-term adaptation, they made the decision to remake both pairs of my glasses with identical lenses, free of charge.

This was not a simple exchange; it was a demonstration of true customer care. They prioritized my comfort and health over strict policy, showing flexibility and a deep understanding that every patient's needs are individual.

Thank you so much to the entire team for your professionalism, empathy, and for providing a solution that truly works for me. I highly recommend Optical Center to anyone looking for a practice that truly cares about its customers.
Tanya S.

By Tanya 1 month ago
Date d'expérience le 17/09/2025
Optométriste ET Opticien BOISBRIAND - Optical Center

Satisafaction garantie

Cette clinique mérite amplement son 4.8 étoiles !
De l’examen de la vue à la livraison des lunettes, j’ai eu droit à un service professionnel et exemplaire. Joseph-Alexandre m’a mis confortable dès le début, il a su respecter mon budget et il m’a bien conseillé dans mes choix de lunettes à ma grande satisfaction. Merci à toute votre équipe.

By Eric 3 months ago
Date d'expérience le 11/07/2025
Optical Center HARLOW

Amazing customer service

Amazing customer service
Thander went above and beyond to help my son out with his frames that needed replacing. We needed to use his lenses, as we were on a very tight time frame. Thander and her colleague went out of their way to meticulously check every frame in the store to find a frame that would fit.
Thank you so much for your consideration and help and turning this around in super quick time. We will be back and highly recommend to anyone

By Karen 4 months ago
Date d'expérience le 06/07/2025
Optical Center LONDON - RICHMOND

I regularly come to the Optical Centre for eye test ...

I regularly come to the Optical Centre for eye test and have bought many pairs of prescription glasses from you. Staff today were really grumpy . Not the usual smiley service that we normally get. Quite unhelpful, just terrible customer service. Will check who is working next time I come in.

By Emma 4 months ago
Date d'expérience le 23/06/2025

Bonjour,


Nous comprenons votre mécontentement et en sommes désolés. La satisfaction et l'accueil de nos clients sont pour nous une priorité. Nous espérons vous revoir bientôt dans l'un de nos magasins.

Cordialement,
L'équipe Optical Center

By Optical Center Optical Center 4 months ago
Optical Center HARLOW

Amazing store with lovely staff and professional customer ...

Amazing store with lovely staff and professional customer service. I have bought a couple of pairs of glasses and they’re top quality. I also brought a pair of glasses that needed a couple screws in the frame to secure the lens and they repaired it free of charge both times. Should of asked the staff for their name to commend them on the review

By Tiger 4 months ago
Date d'expérience le 20/06/2025
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