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Amazing customer service

Amazing customer service
Thander went above and beyond to help my son out with his frames that needed replacing. We needed to use his lenses, as we were on a very tight time frame. Thander and her colleague went out of their way to meticulously check every frame in the store to find a frame that would fit.
Thank you so much for your consideration and help and turning this around in super quick time. We will be back and highly recommend to anyone

By Karen 2 weeks ago
Date d'expérience le 06/07/2025

Amazing store with lovely staff and professional customer ...

Amazing store with lovely staff and professional customer service. I have bought a couple of pairs of glasses and they’re top quality. I also brought a pair of glasses that needed a couple screws in the frame to secure the lens and they repaired it free of charge both times. Should of asked the staff for their name to commend them on the review

By Tiger 1 month ago
Date d'expérience le 20/06/2025
AUTHENTICATED REVIEW
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Optical Center HARLOW

I was helped by Thander & Paneche in the Harlow store. ...

I was helped by Thander & Paneche in the Harlow store. They were extremely helpful, gave excellent advice, explained all the options available and made sure I was happy with my choice of glasses. A special mention to Thander who really help me choice the right frames for me. Would definitely recommend Opticlal Centre for glasses.

By Lance Tilley 1 year ago
Experience approved on 21/07/2024
AUTHENTICATED REVIEW
Certified review by Custplace

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Optical Center HARLOW

Really welcoming and super helpful. Beautiful store ...

Really welcoming and super helpful. Beautiful store also, would definitely recommend

By Rosanna 1 year ago
Experience approved on 29/06/2024
AUTHENTICATED REVIEW
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Optical Center HARLOW

Fantastic Optician, they will go out of their way to help you.

I had an amazing experience with Optical Centre in Harlow. All the staff were super attentive and could not do enough for me, down to offering drinks whilst we waited as well as helping me pick my new frames and giving me the best deal possible for 2 pairs of glasses.

Nabeel (the optometrist) talked me through every step of my eye test and the purpose of each step. As well as giving me guidance on shaving down the lens and what would suit my personal needs given my computer based job. He was great and the whole eye test itself was a really comfortable experience.

Would massively recommend, they honestly can’t do enough for you.

By Valerie 1 year ago
Experience approved on 30/09/2023
AUTHENTICATED REVIEW
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Optical Center HARLOW

There help me excellent service

There help me excellent service

By Gulsan 2 years ago
Experience approved on 13/07/2023
AUTHENTICATED REVIEW
Certified review by Custplace

We want to prove that the review published on Custplace are authentic view of Optical Center HARLOW customers

In this sense, we adhere to Label Certified Notice

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This ensures the reliability of the review.

Optical Center HARLOW

Amazing customer service

Sara was brilliant, had a problem with my sunglasses and she fixed it. Went above and beyond will definitely be coming back.

By Glen 2 years ago
Experience approved on 07/07/2023