Streamline public reviews and moderate criticism
One simple and intuitive interface to collect all your reviews. Manage, respond and moderate reviews from Google, Facebook, Yellow Pages, TripAdvisor, in addition to your solicited and spontaneous reviews!
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Enhance your online reputation with ease by aggregating and managing your customer reviews from an all in one central hub.
Simplify your “reviews”
When you have all your customer reviews on a single platform, the possibilities are endless. You can track your online reputation in real time, analyze your customer’s feedback and identify your strengths, all in one place. This unified approach gives you a complete overview of your performance and how your customers perceive your brand. This allows you to react quickly to feedback, take steps to improve the quality of your products and/or services, and strengthen customer satisfaction.
Request a demoLet automation bots help you!
This automation helps you maintain a positive online reputation, strengthen relationships with your satisfied customers, prevent potential problems and identify your brand heroes. By using our solution, you save time and ensure that every interaction with your customers is managed efficiently and in line with your brand image. Take advantage of this automation to optimize your customer reviews management.
Don't forget about spontaneous reviews
Let your customers express themselves freely whenever they want on Custplace, and direct your “vocal minority” to a place that is manageable.
Each spontaneous review is carefully checked to guarantee the authenticity of its author. This approach allows you to provide a secure space where customers can share their feedback and experiences, while ensuring that the reviews are reliable.
By bringing your customers’ feedback to Custplace, you increase the visibility of your reviews while maintaining quality control.
Get started with a free trialIncrease your visibility
Increasing your visibility is essential to strengthening your brand's online presence. Good review management also helps in attracting new customers, as they are more likely to trust a company that actively interacts with its customers.
Optimize your online presence
By using Custplace, you can manage your different communication channels with your customers while being consistent in your customer responses. This approach allows you to consolidate your employer brand by offering a unified customer experience that is consistent with your values and communication.
Manage your online reputation
With Custplace, managing your online reputation becomes simple and easy. Thanks to our solution, you can easily respond to customer reviews and personalize your replies. This gives you the tools you need to strengthen the customer relationship and maintain regular communication. By using Custplace, you can create positive interactions with your customers, build loyalty, and demonstrate that you value their feedback.