Moderate reviews seamlessly with Custplace
We combine the best of technology and human talent to ensure that each review is respectable and true to the satisfaction of your clients.
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An effective and transparent moderation process
Our intelligent tools have been specially designed to understand natural language. You can easily define your own pre-moderation rules and automate moderation based on the level of sentiment scoring generated by our advanced algorithms. This approach allows you to save valuable time by avoiding manual processing of each review while ensuring that defamatory or inappropriate reviews do not harm your online reputation. Custplace ensures a high-quality moderation process and the relevance of your reviews while preserving your online reputation. This enables you to maintain a positive and professional online image, thereby reinforcing the trust of your customers and prospects.
95% of the moderation process is treated by Custplace
Revolutionize Your Online Reputation with Custplace: Centralized Review Management
Our cutting-edge service seamlessly aggregates all your customer reviews into one user-friendly interface. Whether from Google, Facebook, TripAdvisor, or your requested reviews, moderation is a breeze. Stay ahead by proactively monitoring your online reputation with custom alerts and attribution rules. Our automatic moderation settings ensure a uniform and impactful approach, regardless of the review source. Seize the power of centralized review management – effortlessly maintain a positive online image, save valuable time, and showcase a professional online presence.
Transparency is key
Your clientele is an integral part of our community, and every community is built on rules. While each customer has the opportunity to give their opinion and share their experiences, we encourage them to do so while respecting our Charter (check our charter). By opting for this transparent approach, you gain customers’ trust who appreciate clarity and consistency in the review process. Invite your customers to adhere to these rules as a way to maintain a respectful and professional environment while ensuring that customer feedback is constructive and authentic. Transparency cultivates your customers’ trust and enhances the quality of reviews within your community.