Store Reviews

Increase your in-store traffic with our Google partnership

The Google Business Profile algorithm is giving more weight to customer reviews and ratings. This means that businesses with more positive reviews are more likely to show up higher in search results. Custplace has a distribution contract with Google that allows you to appear at the top of “discovery” searches. These are generic searches, like “optician” or “insurance.” This will help you increase your visibility and attract new customers.

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Show the strength of your network

Custplace allows you to collect, manage, and share customer reviews for each store. You can present dedicated ratings and reviews, display our trust badges on your store pages, track the number of appointment requests, and share your reviews on PagesJaunes, in addition to Google Business Profile.

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Each store can manage its own reviews

Allocate roles for each store clearly and transparently. You can distribute the workload and collaborate to collect and manage customer reviews. Custplace also allows you to use predefined responses for faster interaction with customer reviews.

Monitor your network's activity

Custplace helps you track the evolution of your customer experience, regardless of the size of your network. You can track the results of your review collection, your rating, your engagement and response management. The data collected by Custplace is accurate and actionable, allowing you to identify the strengths and weaknesses of your customer experience and make the necessary improvements. All data is accessible via a an all-in-one dashboard. This allows you to easily visualize the evolution of your customer experience.

Keep your store details up to date

Custplace allows you to easily create and manage your store listings. Easily add new stores, update existing ones, and enrich them with details like work hours, photos, videos, and even customer reviews. Its intuitive interface lets you create, manage, and even automate listing creation and updates in a few clicks, saving you valuable time and streamlining your tasks.

Oversee the reputation of your stores

Customer review management can be a challenge for large-scale businesses. Data is often scattered across multiple platforms, making it difficult to track and analyze. Custplace offers a customer review management solution tailored to businesses of all sizes. Our solution centralizes data on a single platform, making it easy for you to track and analyze. With our solution, you can analyze the performance of your stores and identify your best locations. You can also share best practices to improve the customer experience across your network.

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Improve your local visibility with store reviews