Monitor customer satisfaction in real-time. Our cutting-edge feedback management system, complete with comprehensive reports, empowers you to analyze customer input and define your action plans effortlessly.
Access our various reports and conduct a thorough analysis of your brand, products, and stores’ satisfaction, whether by region or source. Cross-reference this data with customer reviews and use our verbatim analysis tools to obtain valuable insights. Visualize the data to better meet customer expectations, make effective decisions, identify trends, and improve the quality of your products or services to satisfy your customers.
Our clients detect x2 areas of improvement in their store or establishment
Our survey creation tools have been specifically designed for marketing and customer satisfaction teams to make this task as simple as possible. Easily customize your surveys, analyze responses, and identify your customers’ needs. With Custplace, you can create tailor-made surveys, gather relevant feedback, and understand your customers’ expectations.
Manage all your reviews using a simple and intuitive interface. Inbox AI© technology allows you to automatically group, analyse, moderate and respond to your reviews, regardless of the platform.
Automatically distribute and update your point of sale information on search engines, directories, GPS systems, and social networks.
Engage your customers in a seamless journey and broadcast reviews across multiple channels: on Google listings, Yellow Pages, industry websites and your Google-ranked website. With Custplace review pages, combine local visibility with national visibility.
View your position and that of your competitors in national, regional and local rankings. Use AI to interpret your strengths and weaknesses compared to competitors.
Custplace Manager
