The van was nice and comfortable, but we were not told prior to arriving that the site was not suita

The van was nice and comfortable, but we were not told prior to arriving that the site was not suitable for disabled people, and it was in teirs, I could not walk up the hills and had to use our car for everything, on arrival we were given one tiny hand towel and a slightly bigger one each to lay for the week, no bath towels, when we asked for more towels we were told we could not have any until the weekend, one of the restaurant staff was very surly, as with most of the reception staff, we have never had this at a Sandaya site before, the first meal we had in the restaurant was a burnt lasagne and burnt steak, the food was very poor we then ate out which we don?t normally do. We left on the Tuesday 4 days early due to the site

Experience approved on 11/07/2024