Disappointed with pitch position 204 - had to book by phone 6wks prior to stay, paying £30 to book &

Disappointed with pitch position 204 - had to book by phone 6wks prior to stay, paying £30 to book & told beachside pitch unavailable- Iasked operator to select the nearest to sea- on arrival asked to change pitch but told no beachside available, site full. During our stay, beachside became available on MANY occasions! We asked again but told same. Facilities all excellent, pool,restaurant, bar, entertainment- I took part in karaoke and struggled to use my phone to join in(no scanner) but on signalling the compere Valentin, he was very helpful & a good evening. All staff friendly & helpful- would have been nice for them to socialise around site promoting entertainment and generally asking our wellbeing personally (as in our visit in 2016)- but phone & Internet seems to have taken over! That's a shame as all staff so friendly & helpful when approached. The restaurant & snacks excellent.

Experience approved on 02/10/2023