Trust Radar
·Real-time review summary
· AI generatedLes avis clients mettent en avant une solution de sécurité pour la maison perçue comme fiable, rassurante et facile à installer.
La qualité de l’installation, la rapidité d’intervention et les explications détaillées sont souvent saluées. Le système d’alarme, les caméras et la surveillance 24/7 renforcent le sentiment de sécurité et de tranquillité au quotidien. La relation client ressort aussi comme un point fort. Les utilisateurs apprécient le professionnalisme, la courtoisie et la disponibilité des équipes, ainsi que l’accompagnement après la pose. La prise en main est généralement jugée simple grâce à des démonstrations claires et à un suivi utile pour s’adapter au système de sécurité. En revanche, certains avis signalent des problèmes importants de ponctualité, de rendez-vous non honorés et de service après-vente insuffisant. Des clients mentionnent aussi des difficultés liées à la facturation, à la résiliation et à la fiabilité de certains équipements, notamment les caméras. Ces points peuvent nuire à la confiance et à l’expérience globale. Dans l’ensemble, la marque est associée à un service de sécurité domestique complet, moderne et rassurant, avec une forte valeur ajoutée sur l’installation rapide et l’accompagnement client. Pour convaincre davantage, une meilleure transparence commerciale, un SAV plus réactif et une fiabilité technique renforcée seraient des leviers essentiels. Les avis montrent un potentiel élevé, porté par la protection du domicile, la simplicité d’usage et la qualité du service.
Customer reviews Verisure Alarms for Home & Business - Aston
Christine
2 weeks ago
Most of it went really well. But the engernie forgot to put the sign up showing the house was protected.
See moreDennis
1 month ago
Very professionally explained-your 2 guys actually knew all about your product
See moreDarren
2 months ago
Vincenzo was so good at what he did and was so fast at the installation.. nothing was too much trouble!
See moreElaine
2 months ago
Haythem and Mohammad were excellent when they came to advise us. Haythem came and installed the equipment we had asked for, he explained everything as he was installing it, and made sure we understood...
See moreJacob
2 months ago
The agent Terry who came to my door to pitch me on a cold call was brilliant.
Very good communication and what a great guy.
After the instillation I set off to town and my van broke dow...
Ann
3 months ago
Information given by representatives in terms of cost and what us included, speed of installation and security offered
See moreSanat
4 months ago
The engineer was very polite and had enough time to explain the system to us .
See moreSuraya
4 months ago
Hayden was extremely professional efficient and pleasant and fitted the alarm with no disruption to my day. He also explained how it worked and left a contact number in case we had any questions . I w...
See moreAfshan
4 months ago
Excellent team , very helpful explanation by team . Easy installation Very convenient to use Definitely will recommend others Travel made easy with reassurance of safety for home due to excellent...
See moreAmit
5 months ago
Edo was very personable and good quality of work.
Product is very good.
Valerie
7 months ago
Haytham was absolutely wonderful explaining the system to me and then coming back to install it, which I found unusual, usually the salesman and fitter are two different people. He was polite, friendl...
See moreClare
7 months ago
Very quick, very helpful. No waiting around for an installation date
See moreCustomer reviews Verisure Alarms for Home & Business - Aston
Diane
Very helpful and efficient
Very helpful and efficient
Experience approved on 29/09/2026
Josephine
The engineer explained the situation very well
The engineer explained the situation very well
Experience approved on 27/09/2026
Christine
Most of it went really well. But the engernie forgot to put the sign up showing the house was protec
Most of it went really well. But the engernie forgot to put the sign up showing the house was protected.
Experience approved on 21/09/2026
Noel
Great person great help works all well
Great person great help works all well
Experience approved on 11/09/2026
Ronald
Everything went very good
Everything went very good
Experience approved on 10/09/2026
Dennis
Very professionally explained-your 2 guys actually knew all about your product
Very professionally explained-your 2 guys actually knew all about your product
Experience approved on 20/08/2026
Darren
Vincenzo was so good at what he did and was so fast at the installation.. nothing was too much troub
Vincenzo was so good at what he did and was so fast at the installation.. nothing was too much trouble!
Experience approved on 10/08/2026
Elaine
Haythem and Mohammad were excellent when they came to advise us. Haythem came and installed the equi
Haythem and Mohammad were excellent when they came to advise us. Haythem came and installed the equipment we had asked for, he explained everything as he was installing it, and made sure we understood everything before he left. They were very polite and friendly to ask anything about if we wasn’t sure. I did have a query after a couple of days and Lewis advised me straight away. Excellent service 10/10.
Experience approved on 09/08/2026
Jacob
The agent Terry who came to my door to pitch me on a cold call was brilliant. Very good communicat
The agent Terry who came to my door to pitch me on a cold call was brilliant.
Very good communication and what a great guy.
After the instillation I set off to town and my van broke down, he drove past after he had left behind me.
He stopped to help me and got me going again.
That genuinely is just above and beyond.
That is customer service like I have never experienced.
If someone reading this in management, you need to really talk to Terry and get him to teach your other sales people.
There is a lot to be learnt from that member if your staff Terry.
Experience approved on 01/08/2026
Karthik
Easy installation done by the team
Easy installation done by the team
Experience approved on 30/07/2026
Judith
Quick and efficient
Quick and efficient
Experience approved on 17/07/2026
Ann
Information given by representatives in terms of cost and what us included, speed of installation an
Information given by representatives in terms of cost and what us included, speed of installation and security offered
Experience approved on 27/06/2026
Sanat
The engineer was very polite and had enough time to explain the system to us .
The engineer was very polite and had enough time to explain the system to us .
Experience approved on 05/06/2026
Suraya
Hayden was extremely professional efficient and pleasant and fitted the alarm with no disruption to
Hayden was extremely professional efficient and pleasant and fitted the alarm with no disruption to my day. He also explained how it worked and left a contact number in case we had any questions . I would highly recommend Hayden and Verisure to all my friends and family well done !
Experience approved on 27/05/2026
Florence
Excellent we are loving it
Excellent we are loving it
Experience approved on 21/05/2026
Afshan
Excellent team , very helpful explanation by team . Easy installation Very convenient to use Def
Excellent team , very helpful explanation by team . Easy installation Very convenient to use Definitely will recommend others Travel made easy with reassurance of safety for home due to excellent service
Experience approved on 15/05/2026
Amit
Edo was very personable and good quality of work. Product is very good.
Edo was very personable and good quality of work.
Product is very good.
Experience approved on 15/04/2026
Thomas
We are totally satisfied and feel totally safe.
We are totally satisfied and feel totally safe.
Experience approved on 29/03/2026
Valerie
Haytham was absolutely wonderful explaining the system to me and then coming back to install it, whi
Haytham was absolutely wonderful explaining the system to me and then coming back to install it, which I found unusual, usually the salesman and fitter are two different people. He was polite, friendly and painstaking in his attention to detail.
I recommend him to one of my friends (not one of the three he required at time of telling me about system) and she placed an order.
Since then I have received several monitoring calls as I get to grips with the system, I cannot praise your company highly enough.
Experience approved on 09/03/2026
Clare
Very quick, very helpful. No waiting around for an installation date
Very quick, very helpful. No waiting around for an installation date
Experience approved on 17/02/2026
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ADDRESS
Aston Cross Business Park, B6 5RQ ASTON
PHONE
020 3885 3278
OPENING HOURS
| Sunday | 8:00 - 21:00 |
| Monday | 8:00 - 21:00 |
| Tuesday | 8:00 - 21:00 |
| Wednesday | 8:00 - 21:00 |
| Thursday | 8:00 - 21:00 |
| Friday | 8:00 - 21:00 |
| Saturday | 8:00 - 21:00 |
Website
https://www.verisure.co.uk/Services
Alarmes maison
Protection connectée pour détecter les intrusions et alerter immédiatement.
Télésurveillance
Surveillance continue avec intervention rapide en cas d'alerte.
Détection incendie
Alertes précoces pour repérer fumée et feu rapidement.
Sécurité mobile
Contrôle et notifications à distance via application dédiée.
Assistance d'urgence
Aide immédiate pour les situations critiques à domicile.