Disappointing

Despite paying extra for a premium cabin, it was not very clean on arrival, no sun loungers (told I couldn’t have any by reception), no recycling bin in room and no blind on lounge window. Need better cleanliness in accommodation and grounds need litter cleaned on smaller paths, need more helpful reception and bar staff, need smooth tiles to water slides as really hurt feet, need more information on what’s available to do at campsite and timings - app was not accurate, need lights in premium area turned on in evening as dangerous walking in dark back to accommodation especially with children, upgrades to all play parks would be good, lack of options in very small shop - no cold drinks in refrigerators, no vegetarian food in restaurant other than bad quality pizza. An on-site creperie would be good. Opening hours for food service very confusing. Bins too far away and inconvenient to get to. Campsite entrance could do with a big upgrade - not very appealing looking when entering grounds. Lack of car parking at reception. All accommodations should have sun loungers and recycling bins. Overall underwhelming, won’t be back and would not say this is 5 star - more like 4 star. Don’t bother bringing bikes and scooters for kids as very hilly site and paths not smooth. Best thing was pool area and location, Sarlat very beautiful only 15 min drive.

Experience approved on 16/07/2023