Custplace ManagerImprove your local visibility with store reviews
Optimize your network’s local SEO. Compare and manage the performance of your stores and aggregate all data on a single interface.
Optimize your network’s local SEO. Compare and manage the performance of your stores and aggregate all data on a single interface.
The Google Business Profile algorithm is giving more weight to customer reviews and ratings. This means that businesses with more positive reviews are more likely to show up higher in search results. Custplace has a distribution contract with Google that allows you to appear at the top of “discovery” searches. These are generic searches, like “optician” or “insurance.” This will help you increase your visibility and attract new customers.
50% more people are getting directions to stores
Custplace allows you to collect, manage, and share customer reviews for each store. You can present dedicated ratings and reviews, display our trust badges on your store pages, track the number of appointment requests, and share your reviews on PagesJaunes, in addition to Google Business Profile.
In addition to Google Business Profile, Custplace allows you to distribute your store reviews on other major platforms such as PagesJaunes. This multi-distribution ensures that your store reviews are visible where your potential customers are looking for information, thereby increasing the likelihood that they will choose your stores.
Customer review management can be a challenge for large-scale businesses. Data is often scattered across multiple platforms, making it difficult to track and analyze. Custplace offers a customer review management solution tailored to businesses of all sizes. Our solution centralizes data on a single platform, making it easy for you to track and analyze. With our solution, you can analyze the performance of your stores and identify your best locations. You can also share best practices to improve the customer experience across your network.
With Custplace, each point of sale can easily manage its store reviews independently. Clearly assign roles to share the workload and collaborate effectively. Use predefined responses to optimise your time and respond quickly to customer reviews, while ensuring consistent and professional management of feedback.
Custplace gives you an overview of customer experience trends across your entire network. Track store reviews, ratings, customer engagement, and response management in real time. With a centralised dashboard, you can quickly identify strengths and areas for improvement to optimise the customer experience on a large scale. Your network’s activity
Custplace simplifies the creation and management of your store listings. Add new establishments, modify addresses and opening hours, and enhance your listings with photos, videos, and store reviews. The intuitive interface allows you to manage and automate these tasks in just a few clicks, saving you valuable time.
