The rules of the game have changed: take control of the Google Review Pack!
Google reviews are no longer just ratings for business listings: NF Custplace reviews, Pages Jaunes reviews, and even employee reviews are now key elements for the visibility of Google My Business.
Request reviews through a seamless and account-free customer journey, achieving an average 40% review publication rate
Automatically trigger review requests on your Google My Business listings based on each location’s online reputation, utilizing any channel – whether through your CRM, email, SMS, or QR code
Capture employee reviews: since February 2024, employer brand ratings are also factored into the Google Business Profile score
Broadcast reviews across all Google-recognized sources for an establishment’s rating: Google reviews + Pages Jaunes + Custplace + Review.Jobs: the display of the Google Review Pack
Take control of your online reputation
Our solution provides a comprehensive overview of all reviews left by your customers and employees across various online platforms, as well as those collected directly through our certified review pages. With Custplace, everything is conveniently consolidated in a single place!
Boost your local and national visibility on Google
Leverage powerful tools to enhance your online presence not only on the Google Review Pack but also for your products and services. Custplace is the only double-certified solution by AFNOR NF for both customer and employee reviews: bolstering your credibility in the eyes of prospects seeking authenticated reviews before making a decision.
Custplace is a Google partner for review collection
Master your Google rating
By activating Google Review Equalizing, you broadcast customer reviews at the forefront of internet searches. This enhances your overall rating and boosts your online reputation.
Optimize your Google positioning
Boost your local visibility by automatically adding Custplace-collected reviews into the main score of each store’s Google My Business listings.
Monitor reviews from Custplace
Activate the Custplace platform and benefit from integrations with Google Business Profile, Pages Jaunes, Salesforce, or webhooks to receive reviews wherever you wish.
Real-time customer experience tracking
Streamline your review management process with our advanced AI-powered tools! Save time and effort by automating the moderation of non-compliant reviews while responding to reviews. Take control with user-friendly dashboards and statistical tools integrated into our CX platform to elevate your services and products effortlessly.
Custplace is a fantastic tool for the local visibility of our stores on Google and a significant aid to sales!