Competitive Intelligence Competitive Intelligence

Crack the code to your competitors' customer experience.

Our Competitive Intelligence solution paints a clear and actionable vision of your market position.

Competitive Intelligence

Gain an edge, attract more customers, and increase market share in your sector.

Visualize your brand’s position against your competitors on a national scale.

Benchmark your store against rivals.

Use AI to decipher customer feedback and categorize reviews with customized labels.

Distribute your and your competitors’ reviews according to their rating and volume.

Visualize performance trends across your individual stores to detect improvement areas.

Analyze verbatim

Our radar chart offers a clear visual comparison of your performance across key customer metrics – support, engagement, retention, and product adoption. This radar not only facilitates data analysis but also in-depth interpretation of customer feedback, highlighting your strengths and areas for improvement.

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Analyze verbatim

Real-time and continuous monitoring

Our competitive benchmarking tool offers you a detailed overview of the customer experience provided by your competitors, directly available in your catchment area. With real-time updates, track the latest trends and performances.

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Real-time and continuous monitoring

Strategic positioning

Pinpoint your exact position in the market and identify areas for improvement to gain a competitive edge.

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Strategic positioning

Targeted actions

Use our real-time analysis to refine your services, enhance customer interactions, and boost your Google reviews.

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Targeted actions

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