Don’t neglect spontaneous reviews
Allow your customers to express themselves freely on Custplace whenever they wish, and channel your ‘vocal minority’ to a controlled environment rather than unmanageable sites such as forums, etc.
Every spontaneous review is meticulously vetted to ensure the authenticity of its author. This approach provides a secure space where customers can share their feedback and experiences while ensuring that the reviews are reliable. By redirecting your customers’ expressions to Custplace, you enhance the visibility of your reviews while maintaining quality control.