Custplace ManagerElevate your brand with Custplace
Your customers are your biggest asset in building a strong online reputation and introducing your brand to prospects.
Your customers are your biggest asset in building a strong online reputation and introducing your brand to prospects.
Increase your click-through rate by 50% on your Adwords and Bing campaigns and reduce your CPC
Distinguish your brand with a Custplace review page featuring both requested and spontaneous customer reviews, ensuring unparalleled transparency. The Google algorithm, over time, has acknowledged the quality of our reviews. As a result, brand pages listed on Custplace are now prominently displayed on the first page of search results, boosting your visibility and enhancing your online reputation. This elevates your visibility and strengthens your online reputation, showcasing your brand in the best light possible.
Seamlessly integrate our review collection solutions into your sales processes for optimal customer engagement. Send invites at key moments, such as post-online purchases, after customer service calls, or embedded within satisfaction surveys and customer accounts. Our solutions are customizable to align with your specific needs and sales workflows. Choose the perfect timing for requesting reviews, specify the type of feedback you’re seeking, and define your preferred format for the reviews.
Creating a robust review collection process is a collaborative effort. That’s why we encourage our partners to train customer-facing staff in the art of gathering reviews. This ensures that customers are approached appropriately, paving the way for more meaningful and insightful customer feedback. A simple closing remark at the end of a conversation or an SMS after an in-store visit can significantly enhance review-collection effectiveness.
At Custplace, we understand that the collection of authentic positive reviews is a long-term endeavor. It requires a continuous connection with your customers, maintaining proximity, and an unwavering dedication to their satisfaction. That is why we empower you to proudly display a Custplace certificate with your rating in your stores. This certificate acts as a symbol of trust for your customers, offering a tangible representation of your dedicated efforts. Serving as a powerful communication tool, the Custplace certificate highlights positive reviews, reinforcing your commitment to customer satisfaction.
